Data Privacy Policy

Introduction

cleanflowhubum Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the data we collect from users of our website and services.

As a company registered in Cyprus and operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

The data controller for your personal information is:

• Company Name: cleanflowhubum Ltd
• Registration Number: HE853671
• Address: Anexartisias Street 2, Limassol, 3089, Cyprus
• Email: privacy@cleanflowhubum.top
• Phone: +357 25153860

Data Collection

We collect personal data through various means when you interact with our website and services. The data we collect includes information you provide directly to us and information automatically collected through your use of our website.

Information You Provide

When you contact us, request our services, or interact with our website, you may provide us with:

• Name and contact details (email address, phone number)
• Company name and job title
• Business requirements and project details
• Communication preferences
• Any other information you choose to provide in forms or communications

Automatically Collected Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage patterns and navigation behaviour
• Referring website and search terms
• Date and time of visits

How We Use Your Data

We use the personal information we collect for legitimate business purposes, including how we use your information to provide and improve our services, communicate with you, and ensure the security of our systems.

Primary Uses

• Providing enterprise reporting automation consulting services
• Responding to enquiries and providing customer support
• Conducting business intelligence analysis and tool comparisons
• Managing client relationships and project delivery
• Processing and fulfilling service requests

Secondary Uses

• Improving our website functionality and user experience
• Analysing website performance and visitor behaviour
• Marketing our services to relevant business audiences
• Complying with legal obligations and regulatory requirements
• Protecting against fraud and ensuring system security

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Legitimate Interest: For business operations, website analytics, and service improvement
• Contract Performance: To deliver consulting services and fulfil contractual obligations
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:

• With trusted service providers who assist in delivering our services
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer or acquisition
• With your explicit consent for specific purposes

International Data Transfers

As a Cyprus-based company operating in the EU, your data is primarily processed within the European Economic Area. If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Specific retention periods include:

• Client project data: 7 years after project completion
• Contact form submissions: 3 years from submission
• Website analytics data: 26 months
• Marketing consent records: Until consent is withdrawn
• Legal and compliance records: As required by applicable law

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure hosting and backup procedures
• Incident response and breach notification procedures

Contact Information

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact us regarding data protection matters, please reach out to us:

• Data Protection Email: privacy@cleanflowhubum.top
• General Contact: contact@cleanflowhubum.top
• Phone: +357 25153860
• Address: Anexartisias Street 2, Limassol, 3089, Cyprus

Supervisory Authority

You have the right to lodge a complaint with the relevant supervisory authority if you believe we have not handled your personal data in accordance with applicable law. In Cyprus, the supervisory authority is the Commissioner for Personal Data Protection.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Children's Privacy

Our services are not directed at children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such information promptly.